Overview
Are you driven to help build thriving communities and ensure everyone has a safe, welcoming place to call home?As a Housing Officer, you’ll be at the heart of the residents' journey, delivering top-quality, hands-on housing management services. With a strong focus on career growth and development, there’s plenty of room to progress—just ask their current Head of Housing, who started as one of their Housing Officers! They pride themselves on providing comprehensive training and recognising the contributions of driven individuals.
What You’ll Be Doing:
- Resident-Centred Services: Quickly responding to residents’ needs, ensuring an exceptional service experience.
- Tenancy Management: Managing tenancy sign-ups, conducting reviews, and addressing tenancy concerns.
- Collaborative Quality Control: Working alongside teams to maintain the appearance and quality of our homes and estates.
- Community Building: Partnering with residents and agencies to build an inclusive, supportive environment.
- Leading with Expertise: Staying informed on housing legislation and best practices to drive service excellence.
They offer opportunities for career growth, flexible work arrangements, and a culture that values diversity and accessibility along with many other amazing benefits.
Requirements for Success:
- Strong communication skills and a proactive mindset
- Knowledge of landlord-tenant law or experience in housing management
- A driving license and access to a car