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Assistant Director of Resident Services

INFORMATION ABOUT THIS JOB

Job Title Assistant Director of Resident Services
Contract Type Permanent
Location Hackney
Salary competitive salary
Job Published 16 days ago
REF 25837
Contact Name Daisy McLachlan
Contact Email d.mclachlan@shrecruit.co.uk

Job Description

Assistant Director of Resident Services

Are you a passionate leader seeking a fresh challenge with the autonomy to truly shape the role as your own?

Are you passionate about delivering a first-class tenancy management service to the communities of London, and working for a business who truly believe in residents’ quality of life and put the quality of service first?

If so, this could be a fantastic opportunity for you.

Social Housing Recruitment are currently recruiting for a Assistant Director of Resident Services in partnership with an award-winning housing provider, due to the forward thinking approach of the organisation and recent drive to change housing services are managed following a national review of the sector. This is an amazing opportunity to join a high performing business, with unlimited opportunities to develop your career – at a truly exciting time for the company.

The successful Assistant Director of Resident Services will be responsible for:

  • Providing tenant management services across a region in excess of 25,000 units for general needs residents
  • developing a proactive approach to supporting residents, managing ABS, combatting tenancy fraud and helping to ensure venerable residents receive the support required
  • Actively developing relationships with internal key stakeholders to help drive a quality and resident focused service helping to improve the quality of life of London most vulnerable residents
  • Leading and contributing to the strategic plan of the association and ensuring the service is robust and future proof
  • managing a team of housing management professional across a wide geographic region

The ideal Assistant Director of Resident Services will have experience in the Housing industry in a senior capacity and a track record of shaping resident and housing management services across large geographic regions.

For your hard work and dedication, you will be rewarded with:

  • Industry leading basic salary dependent on experience in addition to a group bonus
  • Annual leave that rises with service to 31 days plus bank holidays on top!
  • Exceptional pension scheme
  • Enhanced healthcare through a leading service provider
  • Company wellbeing and dedicated support for CPD and development

If this role is of interest please apply now or contact Social Housing Recruitment on 0203 8000 888

Ref: 25837 | Published: 12 Oct 2020