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Housing Assistant

Job Title: Housing Assistant
Contract Type: Permanent
Location: Surrey
Industry:
Salary: £25,000
Reference: 24437b
Contact Name: Daisy McLachlan
Contact Email: d.mclachlan@shrecruit.co.uk
Job Published: October 27, 2020 08:06

Job Description

Housing Assistant – £25,000 - Surrey

Social Housing Recruitment have a new and exciting opportunity for a Housing Assistant to work with an award-winning housing association. The organisation we are partnering with are ambitious, expanding and wanting to make a difference to the local community.

Why is this a great opportunity?

  • This organisation is innovative and dynamic who provide quality social housing that you could be a part of
  • To be a part of a team that believes in putting customers first and have a strong emphasis on making sure tenants are satisfied
  • The opportunity to join an organisation that support professional qualifications

The Housing Assistant responsibilities include:

  • Supporting the neighbourhood team to meet its responsibilities of tenancy terminations, allocations, new lettings, transfers, and mutual exchanges
  • Working alongside the Customer Experience, Income and Neighbourhood Teams to provide a high-quality service to both internal and external customers.
  • Delivering advice to customers and team members via telephone, live chat, email and face to face whilst delivering excellent customer service.

The successful Housing Assistant must possess:

  • Experience of working in a customer facing role
  • Knowledge and understanding on the social housing sector
  • Excellent IT skills, including use of Word and Excel

In return, the successful candidate will receive a salary up to £25,000. On top of this, you will receive a fantastic benefits package including 25 days annual leave rising with service, opportunities for learning and career development and a choice of flexible benefits.

To ensure you don’t miss out on this excellent opportunity, please reply to us today on 02037622793 or email d.mclachlan@Shrecruit.co.uk to express your interest